Registered Pharmacy Technician

About this role

Requirements

• Post-secondary education or equivalent experience.
• Required to be a Registered Pharmacy Technician in the province of Ontario.
• Proficient in MS Excel, Outlook (Email), and Word.
• Exemplary customer service skills in dealing with patients, physicians, and clients.
• Strong written and verbal communication skills.
• Able to work autonomously with little supervision as part of a larger remote team.
• Effective organizational skills and attention to detail.
• Excellent problem-solving skills; ability to resolve issues effectively and efficiently.

Responsibilities

• Assist with dispensing activities including technician driven prescription checks, filling and billing prescriptions, and reporting adverse effects or events.
• Assist with inventory activities such as receiving orders and counting inventory weekly.
• Contact doctors and programs for prescriptions.
• Communicate with program coordinators and insurers to secure coverage and solve coverage issues.
• Respond to communication from various stakeholders in a timely manner, including monitoring email accounts and answering phones.
• Communicate with patients, healthcare providers, and payers clearly and effectively.
• Ensure documentation is completed and submitted during the shift, including Post Infusion Feedback Reports, Incident Reports, Adverse Event reports, and Product Quality Complaints as per SOPs.
• Ensure related duties required to achieve Cold Chain standards for all Biologics and specialty drug products are consistently followed.

Benefits

• Epic work-life balance with Monday to Friday business hours, no evenings, weekends, or holidays.
• Growth opportunities in a specialty pharmacy setting with a company that champions learning and growth.
• Vibrant culture with collaborative patient care and cutting edge specialty pharmacy services.
• Robust and comprehensive compensation and benefits available from day 1.