Pharmacy Technician Representative - Remote

1w1 week ago

Health Care Service Corporation

Nashville, US · Full-time · $36,000 – $74,000

About this role

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

This position is responsible for providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives. You will work with internal departments, external vendors, and members to evaluate and resolve pharmacy issues and provide member support for programs and initiatives.

Join a purpose-driven company that will invest in your professional development. This is a phone queue position handling inbound calls, with work hours Monday through Friday 8 AM to 5 PM CST or 7 AM to 4 PM CST.

HCSC offers a remote/work-from-home environment and the opportunity to be part of a team dedicated to making a difference in healthcare. We are looking for self-motivated individuals who embrace and adapt to change.

Requirements

Minimum 3 years of customer service experience, preferably in a health care/insurance industry (or equivalent)
Licensed and unrestricted Pharmacy Technician / Certified Pharmacy Technician (CPhT)
High School Diploma with current State Pharmacy Technician Licensures in good standing
Excellent verbal and written communication skills
Strong computer and Microsoft Office product skills including ability to learn various database software applications
Drug information skills
Self-motivator with exceptional time management skills and attention to detail
Bilingual Spanish speaker preferred

Responsibilities

Provide assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives
Work with internal departments, external vendors, and members to evaluate and resolve pharmacy issues
Provide member support for pharmacy programs and initiatives
Handle inbound calls in a phone queue position
Learn and utilize various database software applications as needed
Manage multiple tasks with strong organizational skills and attention to detail
Understand and follow complex oral and written directions as well as technical information

Benefits

Remote/work-from-home role
Curated development plans that foster growth and promote rewarding, fulfilling careers
Purpose-driven company that invests in your professional development
Employee referral program available