Pharmacy Technician

1w1 week ago

Martin's Point Health Care

Brunswick, US · Part-time · $18 – $26/hr

About this role

Join Martin's Point Health Care, an innovative not-for-profit organization offering care to people in Maine and beyond. As a per diem Pharmacy Technician, assist pharmacists in fulfilling prescription orders from start to finish while providing excellent customer service. Expect minimum availability of 8 hours per week, with possible additional coverage for vacations or absences.

Create and maintain accurate patient profiles with demographics, insurance, and allergies for timely prescription filling and insurance adjudication. Perform tasks across workstations including data entry, filling, shipping, call center, register, and inventory management. Utilize electronic Medical Record (Athena) to correspond with delivery staff on refills and non-clinical questions.

Work in an organizational culture of trust and respect where values like taking care of ourselves and others, continuous learning, helping each other, and having fun are lived daily. Abide by HIPAA, DOD, CMS, state, federal, and board of pharmacy regulations to protect privacy. Answer routine inquiries on drug coverage, prices, product availability, and services with discretion.

Serve as a professional role model promoting excellence in service and patient care. Participate in department meetings, process improvement activities, and maintenance of visual management and metrics. Balance quality and efficiency to support patient outcomes and team goals while reviewing reports to optimize medication purchasing decisions.

Requirements

Pharmacy Technician registration or certification
Knowledge of HIPAA, state, federal, and pharmacy board regulations
Proficiency with pharmacy software systems like Athena
Experience with prescription data entry and patient profile management
Familiarity with insurance adjudication and formulary processes
Ability to handle inventory management and purchasing reviews
Customer service skills for patient and clinical staff inquiries

Responsibilities

Create and maintain accurate patient profiles including demographics, insurance, allergies to ensure accurate prescription filling and insurance adjudication
Balance quality and efficiency in the performance of all pharmacy tasks to contribute to patient outcomes and team goals
Answer routine inquiries regarding Health Plan drug coverage, prices, product availability, formulary listings, and pharmacy services
Abide by all HIPAA, DOD, CMS, state, federal and board of pharmacy laws and regulations
Perform all tasks associated with each workstation including data entry, filling, shipping, call center, register, and inventory management
Utilize the electronic Medical Record (Athena) to correspond with internal Delivery system staff on medication refills and non-clinical questions
Utilize established reports to review medication purchases and ensure best purchasing decisions to reduce expenses
Participate in department and pharmacy group meetings and process improvement activities

Benefits

Organizational culture of trust and respect
Values including taking care of ourselves and others, continuous learning, helping each other, and having fun
Certified as a Great Place to Work since 2015