Clinical Pharmacy Technician

8w1 month ago

Healthfirst

US · Full-time · $42,200 – $65,960

About this role

This Clinical Pharmacy Technician role focuses on providing member medication counseling and addressing gaps in treatment by collaborating with healthcare team members and community partners. The technician serves as a Pharmacy Navigator, helping members achieve proper medication adherence and prevent adverse events.

Day-to-day responsibilities include reviewing medication lists, contacting pharmacies to obtain refills, and coordinating with providers to issue new prescriptions or set up appointments. The technician also helps members facing financial issues access their medications and works with community pharmacies to align refills for fewer pharmacy visits.

This role partners closely with pharmacists and the broader healthcare team to communicate medication treatment plans and integrate medication therapy management interventions within overall care. Team members also document care delivered and share information with other providers.

This position offers the opportunity to directly impact patient outcomes by eliminating barriers to therapy and improving medication adherence. The role involves telephonic and possibly in-person communications with members and providers.

Requirements

Experience in pharmacy or healthcare setting with medication management duties
Ability to review and interpret medication lists and patient profiles
Strong collaboration skills to work with pharmacists, providers, and community pharmacies
Proficiency in documenting care and communicating treatment plans
Skilled in identifying and addressing barriers to medication adherence
Comfortable handling member and provider communications telephonically and in person
Knowledge of prescription and non-prescription medications, including homeopathic/herbal therapy

Responsibilities

Perform review of medication lists to understand and eliminate barriers to medication therapy
Facilitate member access to medications by contacting pharmacies for refills and providers for new prescriptions
Assist members experiencing financial issues to obtain their medications
Work with the member's pharmacy to align refills and reduce frequency of pharmacy visits
Partner with pharmacists and healthcare team to communicate and coordinate medication treatment plans
Perform patient health assessments to collect medication profiles and identify adherence barriers
Document care delivered and communicate information to other providers
Handle member and provider communications both telephonically and possibly in person