About this role
This role supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow-up, and care coordination activities. The focus is on enhancing patient access to clinical services and supporting medication management processes within a non-dispensing environment.
Day-to-day duties include conducting routine patient check-ins to monitor therapy experience, identifying concerns, and supporting adherence to treatment plans. The technician also coordinates patient appointments, follow-up visits, and clinical monitoring schedules while tracking required labs and communicating status to the care team.
Working onsite at Providence Portland Medical Center, the technician collaborates closely with pharmacists, physicians, and nurses to ensure timely monitoring and appropriate follow-up throughout each patient's therapy. This role contributes to safe, efficient, and patient-centered clinical operations in a collaborative healthcare setting.
This position offers a $5,000 sign-on bonus and an hourly compensation range of $28.00 to $36.00, based on experience and other factors. It provides an opportunity to grow within a specialty pharmacy environment focused on high-quality patient care.
Requirements
- State registered as a pharmacy technician.
- Nationally certified as a CPhT or equivalent is strongly preferred.
- 1+ years of experience as a pharmacy technician required; 5-8 years preferred.
- Experience working with physicians, nurses, and other healthcare professionals, preferably in a medical clinic, is a plus.
- Highly proficient in Epic and Microsoft Office, particularly Excel and Word.
- Strong organizational skills, attention to detail, and ability to handle highly sensitive and private data with discretion.
- High school diploma or GED required.
Responsibilities
- Conduct routine patient check-ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
- Assist with initial outreach to confirm therapy start and assess early treatment experience.
- Coordinate patient appointments, follow-up visits, and clinical monitoring schedules.
- Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
- Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
- Prepare and route prescription-related requests or medication renewals to the pharmacist for review.
- Maintain clear and timely documentation in all required systems to support continuity of care.
- Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow-up tasks.
Benefits
- Sign-on bonus of $5,000.00.
- Hourly compensation range of $28.00 - $36.00 based on experience and other factors.
- Onsite role at Providence Portland Medical Center in Portland, OR.
- Opportunity to work in a specialty pharmacotherapy clinic within a non-dispensing environment.
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