Clinical Pharmacy Technician - Closed Door Facility

1d1 day ago

Giant Eagle, Inc.

Pittsburgh, US · Full-time · $32,000 – $42,000

About this role

This Clinical Pharmacy Technician role is based in a closed-door pharmacy at our Central Processing operation, which provides clinical support to patients and data entry support to retail pharmacies across Ohio and Pennsylvania. The position focuses on both outgoing and incoming clinical call initiatives, making it a vital link between patients and their medication therapy.

Day-to-day responsibilities include executing Medication Therapy Management through competency in MTM platforms, scheduling and performing follow-up adherence calls, and accurately reading and entering new prescriptions into the pharmacy computer. You will also provide thorough documentation to ensure proper reimbursement, patient safety, and seamless patient management across the team.

New hires begin with a 4-6-week paid training program led by dedicated trainers, who continue to provide coaching and support beyond the initial period. The work environment is supportive and inclusive, where team members are encouraged to be their authentic selves and collaborate as a community.

This role offers a clear path for career growth, with opportunities to advance within the department or explore other areas of Giant Eagle. You will be empowered to develop a fulfilling career while contributing to a centralized pharmacy operation that directly impacts patient outcomes.

Requirements

Eligible to obtain registration as pharmacy technician with the applicable state board of pharmacy
At least 18 years of age, or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio
High school diploma or equivalent, or 17 years of age and enrolled in a Board-approved high school technician training program in Ohio
0 to 6 months of experience required
Ability to lift up to 25 pounds
Knowledge of all appropriate service and business metrics and ability to assist on action plans to improve outcomes
Demonstrate adherence to all company, state, and federal policies, laws, and regulations including HIPAA

Responsibilities

Execute Medication Therapy Management for the company through competency in MTM platforms
Contact patients, schedule appointments, and perform follow-up calls using established best practices and MTM platforms
Use the pharmacy computer to complete all actions necessary to provide optimal patient care, including data entry
Properly schedule and perform follow-up adherence calls to ensure success and continued compliance with medication
Provide adequate notes and documentation within platform to ensure proper reimbursement, patient safety, and seamless management of patients
Accurately read and data enter new prescriptions in the computer including billing to third parties, compounds, calculations, and free form prescriptions
Add and update prescriptions on Auto-fill
Report errors, omissions, and incidents to pharmacist

Benefits

Paid Training Program: 4-6-week training with dedicated trainers who continue to support and coach you
Paid Time Off: 10 vacation days, 5 sick days, 1 personal day, and 6 paid holidays
Comprehensive Healthcare: Medical, dental, vision, prescription, and 401k with company match, active within 30 days of hire
Supportive and Inclusive Work Environment: A community where you can be your authentic self
Career Growth: Opportunities for advancement within the same department or other departments across Giant Eagle